"I called on a Friday and Shaun was great! He went above and beyond and was very reasonably priced. He tried to make some calls but due to it being late Friday there was not a full fix available. He then offered to come out and see if he could at least get the garage to close. He was quick to respond kind and for the women out there he was not condescending, rude and very professional. He made sure I was okay with the end result before he left."
Frayed · Snapped · Off the Drum
Garage Door Cable Replacement in New Braunfels, TX
Cables are the quiet half of the lifting system. When one frays or jumps its drum the door goes crooked, binds in the track, and takes the rest of the hardware with it.
5.0
(31 reviews)
Locally Owned in New Braunfels
Same-Day Service Available
Financing on Qualifying Projects
Authorized Lifestyle® Screens Dealer
Templar Screens Dealer
Small Part, Big Consequences
Cables Fail Quietly Until the Door Goes Sideways
Nobody inspects their lift cables. That's exactly why this is one of the most common calls we run.
The two steel cables running from the bottom brackets up to the drums translate spring tension into lift. They work under constant load and they are almost never looked at, so the first sign of trouble most people get is a door sitting an inch lower on one side than the other, or a grinding sound as the cable rubs where it should not.
We replace cables in pairs, re-spool both drums so the winds sit evenly, and then chase down whatever made the first one fray. A misaligned drum, a worn bottom bracket, or a track that has drifted out of plumb will chew through a brand new cable just as fast if nobody deals with it.
- Frayed cable replacement
- Snapped cable repair
- Drum re-spooling
- Crooked door correction
- Off-track door recovery
- Roller and track inspection
- Bottom bracket replacement
- Balance and travel testing
Cable Trouble
Signs a Lift Cable Is About to Let Go
Catch it at the fraying stage and it's a routine visit. Catch it after the snap and the track is usually involved.
-
Broken Strands Along the Cable
Fuzzy, whiskered steel means the cable has already lost much of its rated strength.
-
Slack Cable Sitting on the Drum
Loose winds jump the groove, then bunch up and pull the door out of square.
-
The Door Twists as It Lifts
Uneven cable tension is racking the door in the opening on every single cycle.
-
Rubbing or Squealing Near the Drum
The cable is riding against the flange and cutting into itself a little each time.
-
Rust at the Bottom Bracket
Where the cable meets the bracket sits closest to the damp slab and corrodes first.
-
Door Wedged in the Vertical Track
A snapped cable lets one side drop, and the roller pops out of the rail.
Putting It Right
Cable Replacement Done Properly
Installing the cable is the quick part. Finding out why it wore is what stops it from happening again.
-
Secure the Door First
The door gets clamped and spring tension released before anything is touched.
-
Replace Both Cables
Correct length and gauge for your door height, attached to the bottom brackets.
-
Re-Spool and Square Up
Drums re-wound evenly so both sides lift together and the door sits level.
-
Find the Root Cause
Track alignment, drum condition, and bracket wear checked so the new cable lasts.
Why Cables Go Here
Local Reasons Cables Wear Out Faster
Between the humidity off the Guadalupe and a lot of fast-built garages, cables here get a hard life.
Humidity at Slab Level
Damp air pools low in the garage, right where the bottom bracket fitting sits.
Rushed Builder Installs
Drums set slightly out of sync on install day will fray a cable within a few years.
Settling Slabs and Frames
Ground movement here pulls openings out of square and loads one cable harder.
Doors Left Out of Balance
When springs weaken, cables take up the slack and wear at several times the normal rate.
Aftermath of a Spring Break
A snapping spring drops the door hard and commonly throws both cables off the drums.
Missing Safety Cables
Extension-spring doors need containment cables. Plenty of older garages here never had them.
Recent Cable Work
Cable Replacement Reviews Nearby
"Outstanding service from Lone Star Garage Doors. They were professional, honest, and responded quickly. The technician explained everything clearly, completed the repair the same day, and made sure the door was working perfectly before leaving. Fair pricing and excellent customer service."
"I would highly recommend. Great service, answered text right away and even came extra early when he had an opening. Great prices, had everything on hand so no delays. Great work and really nice person."
Worn Cables, Old Door
Find Out What Replacing the Whole Door Would Run
If the cables are the third thing to go, price a new door online in about a minute.
- 01Choose door or screen
- 02Customize it
- 03See the estimated price
Cable Questions
Questions About Cables and Off-Track Doors
A cable has come off its drum or snapped on one side, so that corner drops while the other stays put. Do not run the opener again. Every cycle from here risks pulling the door fully off the track and bending the vertical rails.
Related Hardware
The Parts That Usually Fail Next
Garage Door Installation New and replacement doors, insulated options included Garage Door Repair Noisy, sagging, and off-track doors put back in service Garage Door Spring Repair Broken torsion and extension springs replaced in pairs Garage Door Opener Repair Remotes, keypads, safety sensors, and smart openers Emergency Garage Door Repair Doors stuck open, storm damage, and after-hours breakdowns Lifestyle Garage Screens Retractable screens with a built-in walk-through door Motorized Patio Screens Templar retractable screens for patios, porches, and pergolas
Stop Cycling It
Door Sitting Crooked in the Opening?
Every extra cycle risks the track. Call and we'll get it squared up and back on rollers.
Cable Service
Book Cable Replacement or Off-Track Recovery
Leave your name and number and we'll call to confirm the door type and a visit time.
Hours of Operation
- Monday 7:00 AM – 6:00 PM
- Tuesday 7:00 AM – 6:00 PM
- Wednesday 7:00 AM – 6:00 PM
- Thursday 7:00 AM – 6:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Request a Free Quote
Start with your name and number. Step two opens our request form for the job details.
If the request form does not load, open the secure Jobber form .